Teller
$31,200–$39,520 year
On-siteGray, Louisiana, United States or Gray, Bourgogne-Franche-Comté, France
Job Summary
Accept negotiable items and transaction requests from customers, record activity on accounts, and distribute or deposit money accordingly. Process transactions including night and ATM deposits, IRA and HSA contributions, loan and utility payments, and mail deposits. Cashes checks and processes withdrawals after verifying signatures and balances. Balances cash drawer at mid-day and end of shift by physically counting loose cash, strap cash, and coins to ensure accuracy. Completes CTRs accurately and timely, prepares official checks, and answers phones as needed. Protects customers and the bank from fraudulent activity and promotes applicable bank products while maintaining Synergy Bank's standard of excellence in customer service.
Required Qualifications
- Proficient in Microsoft Word
- basic understanding of Microsoft Excel
- Ability to pay close attention to detail
- Ability to comprehend and analyze information in order to draw a conclusion
- Ability to maintain composure, suppress extreme emotions, control anger, and avoid aggressive behavior even in trying situations
- Ability to establish and maintain interpersonal relationships to relate with co-workers, customers, and peers
- Must always be looking for ways to help others
- Must be aware of the actions and reactions of others and respond appropriately
- Must demonstrate persuasion and negotiation skills
- Must possess a general knowledge of bank products
- Ability to multi-task in a fast-paced work environment
- Ability to organize and prioritize daily tasks
- Ability to present a business professional appearance
- Must have reliable transportation to commute to and from work
- Minimum 6 months in customer service
- Previous cash handling experience
- High School Diploma or GED equivalent
- Must be able to provide information to supervisors and co-workers both verbally and in written format
- Ability to adapt to a flexible work schedule which will generally consist of 40 hours of work per week
- Must be available Monday – Friday from 07:30 am – 06:00 pm and Saturday from 08:45 am – 12:15 pm
- Must be able to stand or stand/walk for up to 4 hours at a time without the opportunity to sit down or get off his/her feet
- Must be able to interact with the public utilizing various methods of communication
- Must exhibit proper dexterity with both hands and digits as counting currency is a frequent request throughout the workday
- Ability to work over the head while lifting up ten pounds simultaneously for short periods of time throughout the workday
- Must be able to properly distinguish colors of Farnsworth lantern test to accurately work drive through station(s)
- Must be able to lift and carry approximately 40-50 pounds multiple times throughout the day
- Must have the attention span to stay alert and attentive during a normal 8-10 ½ hour workday
- Must be able to make sound, quick decisions based on the facts of a situation, and remain calm and in control in a possible ever-changing environment or an emergency
- Must be able to follow instructions and procedures exactly as trained or as directed by his or her supervisor
- Physical and cognitive ability to perform the essential duties and functions of his/her job
Desired Qualifications
- Previous Teller experience
- Retail sales experience
- Associates or higher in Business or related area of study
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