Teller Supervisor I
On-sitePine Level, North Carolina, United States
Job Summary
Oversee all tellers within the branch to ensure the smooth operation of the teller line, providing leadership, guidance, and training while representing the Bank to customers. Balance cash items daily, manage the branch vault and cash shipments, and approve checks or negotiable items up to assigned limits. Monitor cash limits, prepare operational charge-off and internal controls reports, and enforce security policies and regulatory requirements. Assist with hiring, training, and scheduling staff, including approval of leave time, while maintaining up-to-date knowledge of all Bank products and services.
Required Qualifications
- High School diploma or general education degree (GED) or equivalent
- Minimum of two years previous teller experience or equivalent banking experience
- Good interpersonal and communications skills
- Capable user of standard office equipment/software applications
- Possess a thorough knowledge of teller operations with the ability to answer questions effectively
- Possess the necessary interpersonal skills needed to relate to people and to maintain a friendly, courteous and professional demeanor
- Effective role model. Lead by example
- Effective leadership skills. Ability to effectively train and guide others
- Ability to make sound decisions and use good judgment based on Bank policy and procedure guidelines
- Ability to pay attention to detail and concentrate in spite of distractions
- Ability to schedule and coordinate the work of others
- Effective oral and written communication skills
- Maintain a professional appearance and work area
Desired Qualifications
- Supervisory and cash handling experience preferred
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