Teller Supervisor - Hilton Head Island
On-site · Hilton Head Island, South Carolina, United States
Job Summary
Supervises and trains branch teller staff to deliver exemplary customer service while coaching tellers on technical skills and banking policies. Manages and accounts for all branch cash, including vault supply, and authorizes payment of checks and large deposits. Maintains cash drawers, balances daily, and ensures accuracy in currency handling with Federal Reserve interactions. Uses a consultative sales approach to meet client banking needs, supports performance reviews with the Branch Manager, and provides on-the-job training. May serve as back-up to Relationship Banker and/or other branch staff; cross-trains tellers in Teller Supervisor duties and uses the CRM system to document client interactions for sales and service activities.
Required Qualifications
- High school diploma or equivalent is required
- Two or more years of teller experience preferred
- Knowledge of daily branch operations
- Excellent communication skills
- Proficiency with Microsoft Office and various bank systems
- Previous supervisory experience and demonstrated skills preferred
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