Teller
On-sitePearl, Mississippi, United States
Job Summary
Process customer transactions effectively and efficiently, including deposits, withdrawals, transfers, loan payoffs, and official checks. Recognize customer needs during every interaction to refer them to appropriate sales opportunities or branch teammates. Execute Renasant Bank service standards while maintaining accuracy, balancing the ATM and vault, and performing branch capture procedures. Protect the bank from risk by strictly following compliance and operational protocols. Assist the Head Teller on additional operational procedures and quarterly assessments. This role requires standing or sitting frequently, handling up to 25 pounds, and may involve travel for training or between branches.
Required Qualifications
- High school diploma or equivalent
- Ability to communicate with customers and identify opportunities to help customers with their financial needs by identifying cues and clues while processing their transaction
- 10-Key skills
- Mathematical skills, including the ability to count cash and coin in a fast paced environment
- Good interpersonal skills
- Effective written and verbal communication skills
- Knowledge of and the ability to learn bank products and solutions
- Ability to travel for training, other development opportunities, and between branches, as needed
- Minimum of 1 year successful teller experience
- Minimum of 1 year previous back-up Head Teller experience
Desired Qualifications
- 1 year teller experience and/or previous cash handling experience
- 6 months of customer service experience
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