Teller
$36,000–$60,000 year
On-siteNewark, New Jersey, United States
Job Summary
Process a variety of customer interactions, delivering a unique experience aimed at improving financial wellbeing and creating loyalty. Educate customers on alternatives and banking opportunities during conversations, leveraging technology to solve problems and refer as appropriate. Perform lobby engagement activities to connect with customers and position PNC products while adhering to all policies and procedures. Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately, demonstrating sound judgment within established limits. Manage risks associated with business objectives to support the Enterprise Risk Management Framework. This full-time role is located in Newark, NJ, with a base salary of $36,000.00 – $60,000.00, and is incentive eligible.
Required Qualifications
- Applicants may be subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
- Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
- Adheres to all policies and procedures, demonstrating sound judgment within established limits.
- Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Desired Qualifications
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales Competencies
- Accuracy and Attention to Detail
- Addressing Customer Needs
- Banking Products
- Digital Awareness
- Effective Communications
- Fraud Detection and Prevention
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Understanding Customer Needs
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