Teller
On-siteFrisco, Texas, United States
Frisco, Texas, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Delivers a unique customer experience by processing interactions, educating clients on financial alternatives, and identifying banking opportunities through meaningful conversations. Performs lobby engagement activities to connect with customers, applies product knowledge to solve problems, and ensures daily operations are completed efficiently and accurately. Adheres to all policies and procedures while managing risks associated with business objectives. Based in Frisco, TX, this full-time role requires appropriate knowledge of banking products and customer service competencies.
Required Qualifications
- Applicants may be subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA)
- Prior experience is not required
- Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Desired Qualifications
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Accuracy and Attention to Detail
- Addressing Customer Needs
- Banking Products
- Digital Awareness
- Effective Communications
- Fraud Detection and Prevention
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Understanding Customer Needs
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