Teller
$30,000–$50,000 year
On-sitePhillipsburg, New Jersey, United States
Job Summary
Process a variety of customer interactions at the Hillcrest location in Phillipsburg, New Jersey, while educating clients on financial alternatives and identifying banking opportunities during meaningful conversations. Perform lobby engagement activities to connect with customers, applying product knowledge to solve problems and refer them to appropriate branch staff. Ensure teller and branch daily operations are completed efficiently and accurately, adhering to all policies and procedures within established limits. Manage risks associated with business objectives and activities to support the Enterprise Risk Management Framework. This role is based in an in-office environment at PNC's Central Jersey retail organization.
Required Qualifications
- Applicants may be subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
- Prior experience is not required.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Desired Qualifications
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Accuracy and Attention to Detail
- Addressing Customer Needs
- Banking Products
- Digital Awareness
- Effective Communications
- Fraud Detection and Prevention
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Understanding Customer Needs
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