Teller Part Time Richlands Branch
On-site · Richlands, Virginia, United States
Job Summary
Teller role at the Richlands branch delivering in-branch transactions and customer service. You will accurately process routine transactions (deposits, withdrawals, payments, and check cashing), greet customers, understand their needs, and guide them to efficient banking options (including digital tools or the appropriate team member). Build relationships, identify and refer potential product or service needs to a banker, and collaborate with branch teammates to maintain accurate operations and a high-quality customer experience. This role requires strong communication, attention to detail, risk awareness aligned with branch policies, and availability to work Saturdays.
Required Qualifications
- 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, education
- Experience in customer-facing roles with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments
- Strong verbal communication and active listening skills
- Ability to follow policies, procedures, and controls while maintaining accuracy and accountability
- Proven cash-handling experience
- Demonstrated ability to quickly build accuracy, confidence, and consistency in customer transactions
- Professional, integrity-driven approach focused on building trust through reliable service
- Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization
- Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools to improve convenience
- Strong collaboration and relationship-building skills, with the ability to work effectively with branch teammates to deliver a consistent customer experience
- Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment
- Ability to resolve routine customer concerns with sound judgment and professionalism
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