Teller Part Time 25 hours

Process a variety of financial transactions accurately and efficiently while adhering to established customer service standards. Educate customers through digital demonstrations and manage lobby interactions by proactively addressing immediate needs. Balance cash, process account maintenance, and complete Consumer AML, BSA, and KYC activities in accordance with regulatory policies. Take ownership of escalated account service issues until resolution and log all customer complaints appropriately. Transition identified sales opportunities to banking partners and complete branch operational activities such as cash ordering and ATM management. Maintain internal control standards and implement audit points to support risk management and reduce fraudulent activity.