Teller Middletown
$41,600–$54,400 year
On-site · Middletown, Connecticut, United States
Job Summary
Teller role at Wells Fargo in Middletown, CT focused on in-branch transactions and superior customer service. You will accurately process routine transactions (deposits, withdrawals, payments, check cashing), welcome customers, guide them to digital tools or the appropriate team member, build relationships, identify potential product or service needs, and refer customers to a banker for detailed guidance. You’ll work with branch teammates to ensure smooth operations, deliver a consistent customer experience, and escalate complex issues as needed. The position requires Saturday availability and offers comprehensive benefits and career growth opportunities within Wells Fargo’s training and team-based culture.
Required Qualifications
- 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, education
- Proven cash-handling experience
- Strong verbal communication and active listening skills with the ability to understand needs and clearly explain solutions
- Ability to follow policies, procedures, and controls while maintaining accuracy and accountability
Desired Qualifications
- Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
- Strong verbal communication and active listening skills, with the ability to understand needs, ask effective questions, and clearly explain solutions.
- Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
- Professional, integrity-driven approach focused on building trust through reliable service.
- Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
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