Teller
On-siteMadras, Oregon, United States
Madras, Oregon, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Provide prompt, accurate, and courteous in-person, drive-thru, or telephone service to members while processing routine financial transactions and answering questions. Cross-sell credit union products and services, and refer members to Loan Officers, Mid Oregon Wealth Management, or the Mortgage Lending area as needed. Maintain a friendly demeanor, utilize 10-key keyboarding skills, and ensure accuracy in handling cash and transactions. Work Monday through Thursday from 8:15 a.m. to 5:15 p.m. and Fridays from 9:15 a.m. to 6:15 p.m. at the Madras Branch.
Required Qualifications
- Pleasant, friendly demeanor
- Excellent customer service abilities in greeting members and making them feel comfortable
- Keyboarding including 10-key
- Accuracy in handling transactions and cash
- Ability to grasp a variety of tasks and perform them efficiently and quickly
- Ability to retain knowledge of CU products and services and offer them to members when appropriate
- Clarity of vision at 20 inches or less for processing of member transactions and computer usage
- Memory demands in recalling Credit Union policies, services, and state and federal regulations
- Ability to push with dolly up to 250 pounds
- Ability to shovel snow occasionally outside the office to clear sidewalks, etc.
- Ability to bend, squatting, or kneeling to reach supplies on ground level
- Ability to reach above shoulder level to reach supplies overhead
- Continuous sitting, standing, talking, and listening for extended periods of time
- Use of hands in repetitive tasks such as typing and writing, speaking, and hearing for interaction with members and coworkers
- Speaking on the telephone approximately 10% percent of workday
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