Teller - Member Representative - Customer Service
On-site · DeKalb, Illinois, United States
DeKalb, Illinois, United StatesOn-siteFull TimeEntry LevelNot Specified
Type
Full Time
Level
Entry Level
Education
Not Specified
Job Summary
As the first point of contact for members, the Teller/Member Representative duties include handling new account processing, membership documentation, confidentiality, and transaction processing in an upbeat, knowledgeable, and timely manner. The role emphasizes serving opportunities across easy to challenging tasks, maintaining professionalism, and delivering excellent member experience through strong communication and math skills in a fast-paced credit union environment.
Required Qualifications
- Relevant education and experience
- A multitasker
- Basic computer skills
- Flexible schedule
- Ability to maintain a calm demeanor within challenging situations
- Amazing communication, grammar, and mathematics skills
- Keen attention to detail
- Ability to work independently and with a team
- Ability to work all operating hours
- Take pride in professionalism
- Maintain confidentiality
- Outgoing and welcoming personality
- A go-getter attitude
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