Teller

Process financial transactions accurately and efficiently while adhering to established customer service standards. Engage in lobby management by greeting customers, educating them through shoulder-to-shoulder digital demonstrations, and proactively addressing immediate needs. Balance cash, manage vault and ATM activities, and handle wire transfers. Take ownership of escalated account services issues until resolution, logging all complaints in the appropriate system. Complete Consumer AML, BSA, and KYC activities while maintaining internal control standards and audit points. Transition identified sales opportunities to appropriate banking partners and complete other branch-related operational duties as assigned.