Teller
$43,680–$66,518 year
On-siteStamford, Connecticut, United States
Job Summary
Conduct lobby management, greeting customers, and proactively addressing immediate needs while accurately balancing and processing transactions following Bank Policy. Educate customers through shoulder-to-shoulder digital demonstrations, identify self-service opportunities, and transition sales opportunities to appropriate banking partners. Complete Consumer AML/BSA/KYC activities, log escalated account services issues and complaints, and perform branch operational tasks including cash ordering, vault, and wire transfers. Adhere to compliance/operational risk controls and internal control standards.
Required Qualifications
- High school diploma or equivalent (GED)
- Minimum of 6 months customer service experience
- Experience with data entry
- Experience with cash handling
- Proven verbal communication skills
- Proven interpersonal skills
- Proven ability to demonstrate exceptional customer service
- Well-organized
- Proven time management skills
- Proven prioritization skills
- Proficient with internet user-level technology
Desired Qualifications
- Bilingual based on branch needs
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