Teller
$37,440–$54,517 year
On-siteVergennes, Vermont, United States
Job Summary
Process financial transactions accurately and efficiently while adhering to established customer service standards. Educate customers through digital demonstrations, manage lobby interactions, and proactively address immediate needs. Balance cash, process account maintenance, and handle escalated account services issues until resolution. Complete Consumer AML, BSA, and KYC activities while maintaining internal control standards and addressing audit points. Transition identified sales opportunities to appropriate banking partners and complete branch-related operational activities such as cash ordering and wire transfers.
Required Qualifications
- High school diploma or equivalent (GED)
- Minimum of 6 months customer service experience
- Experience with data entry
- Experience with cash handling
- Proven verbal communication skills
- Proven interpersonal skills
- Proven ability to demonstrated exceptional customer service
- Well-organized
- Proven time management skills
- Proven prioritization skills
- Proficient with internet user-level technology
- Ability to stand for long periods of time
- Prolonged use of hands and fingers
- Ability to lift light to heavy objects weighing 5lbs – 30 lbs
- Ability to read fine print
- Ability to interact with customers in an open face to face work environment
Desired Qualifications
- Bilingual based on branch needs
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