Teller
$39,520–$59,987 year
On-siteEllenville, New York, United States
Job Summary
Process financial transactions, manage lobby operations, and deliver digital demonstrations to customers while addressing immediate needs. Balance accounts, handle cash ordering and vault activities, and complete Anti-Money Laundering and Know Your Customer compliance tasks. Log escalated account issues and complaints, transition sales opportunities to banking partners, and implement internal control standards per regulatory requirements. Work in an open face-to-face environment in Ellenville, New York, requiring the ability to stand for long periods and lift up to 30 lbs. This role exemplifies M&T's community-focused purpose through direct customer engagement and operational excellence.
Required Qualifications
- High school diploma or equivalent (GED)
- Minimum of 6 months customer service experience
- Experience with data entry
- Experience with cash handling
- Proven verbal communication skills
- Proven interpersonal skills
- Proven ability to demonstrated exceptional customer service
- Well-organized
- Proven time management skills
- Proven prioritization skills
- Proficient with internet user-level technology
Desired Qualifications
- Bilingual based on branch needs
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