Teller Lead

Coach and mentor tellers by example to deliver a unique customer experience, improving financial wellbeing and increasing share of wallet. Process a variety of customer interactions, educate clients on alternatives, and identify banking opportunities through meaningful conversations. Perform lobby engagement activities to connect with customers and position products, while adhering to all policies and procedures. Assist the Branch Manager in performance management and new hire selection, ensuring daily operations and maintenance transactions are completed efficiently and accurately. Manage risk by assessing business objectives and supporting the Enterprise Risk Management Framework.