Teller Lead
$52,839–$79,259 year
On-siteRockford, Illinois, United States
Job Summary
Supervise branch operations to achieve departmental goals, ensuring accurate transaction processing and compliance with banking policies. Manage staffing schedules to maintain service levels, monitor cash levels, and conduct teller audits to prevent violations. Lead the team in operational soundness, coaching staff on performance while acting as a teller when needed. Approve complex transactions, assist in recruiting talent, and partner with the Branch Manager on sales initiatives and product promotion. Provide leadership in the manager's absence, address customer needs directly, and ensure adherence to all federal and state regulations including anti-money laundering laws.
Required Qualifications
- HS diploma/equivalent
- commiserate work experience
- minimum of 1 year of Teller experience
- 0-1 year in a leadership role in retail, sales role at a bank
- Proven success in meeting profitability goals
- Aptitude for leading successful teams
- Occasional lifting of 25-50 pounds
- manual dexterity
- Ability to sit or stand for extended periods of time
Desired Qualifications
- Advanced knowledge of Microsoft 365
- Proficient in Jack Henry
- Proficient in Deposit Pro
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