Teller I
On-siteLillington, North Carolina, United States
Job Summary
Conduct routine and intermediate branch services by accepting deposits, cashing checks, processing withdrawals, and handling loan payments. Manage night depository duties, vault opening and closing, and safe deposit access while operating computer terminals to process account activity and resolve problems. Cross-sell bank products, refer customers to appropriate staff, and answer telephones to direct callers. Balance cash drawers daily, process stop payments and hold orders, and file reports as required. Adhere to all security procedures, federal and state regulations, and corporate policies while completing annual compliance courses.
Required Qualifications
- High school diploma or general education degree (GED)
- Work related experience consisting of reception or secretarial duties in a business environment
- Educational experience through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related
- Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures
- Excellent organizational and time management skills – ability to work with minimal supervision
- Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs
- Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel
- Valid driver's license
- Ability to stand, walk, sit and use hands and fingers
- Ability to work the hours and days required to complete the essential functions of the position, as scheduled
- Vision, hearing, speech, dexterity, visual concentration
- Ability to pay close attention to detail
- Ability to work as a member of a team
- Ability to interact effectively with co-workers and customers
- Ability to exercise self-control and diplomacy in customer and employee relations' situations
- Ability to exercise discretion as well as appropriate judgments when necessary
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