Teller I (PT)
On-siteRussellville, Alabama, United States
Job Summary
Conduct cash, deposit, and withdrawal transactions accurately while maintaining adequate cash drawers and balancing them per bank procedures. Assist customers with financial needs by cross-selling products, answering inquiries within three rings, and resolving complaints. Process night deposits, prepare compliance forms like CTRs and MILs, and operate bank equipment including currency counters and teller machines. Stand for long periods to provide service, verify transaction accuracy, and adhere to all regulatory requirements and security protocols. Work flexible hours under the direct supervision of the Head Teller, performing other duties as assigned.
Required Qualifications
- Flexible hours
- High School diploma or equivalent
- One year previous experience with direct customer service interaction
- Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer's needs and wants
- Ability to develop knowledge of the bank's products, services, and processes
- Ability to accomplish multiple objectives in a fast paced environment
- Ability to develop a thorough understanding of bank specific software and other basic office equipment
- Excellent communication, team-work, and customer service skills
- Strong organizational, time management, and presentation skills
- Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook
Desired Qualifications
- Previous experience handling cash transactions
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