Teller I
On-siteHuntsville, Alabama, United States
Job Summary
Conduct cash, deposit, withdrawal, and loan transactions efficiently while maintaining an adequate cash drawer and balancing it per bank procedures. Assist customers with financial needs, cross-sell products, and resolve complaints, adhering to all regulatory requirements and security protocols. Process night deposits, complete compliance forms like CTRs and MIL, and operate bank equipment including teller machines and currency counters. Stand for long periods and verify transaction accuracy in a fast-paced environment. Requires flexible hours and one year of customer service experience.
Required Qualifications
- High School diploma or equivalent
- One year previous experience with direct customer service interaction
- Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer's needs and wants
- Ability to develop knowledge of the bank's products, services, and processes
- Ability to accomplish multiple objectives in a fast paced environment
- Ability to develop a thorough understanding of bank specific software and other basic office equipment
- Excellent communication, team-work, and customer service skills
- Strong organizational, time management, and presentation skills
- Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook
- Must be able to stand for long periods of time while providing teller service
Desired Qualifications
- Previous experience handling cash transactions
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