Teller I
$36,400–$40,040 year
On-siteDeerwood, Minnesota, United States
Job Summary
Assist customers and staff with retail, operations, and customer service support while receiving deposits, verifying balances, and requiring proper identification. Maintain currency and coin supplies, balance records, and open/close the bank following security procedures. Perform assigned tasks including verifying ATM balances, processing checks, redeeming savings bonds, selling gift cards, handling wire transfers, and managing safe deposit boxes. Cross-sell new services to customers while adhering to all bank policies and procedures. Maintain high accuracy and attention to detail in a fast-paced environment.
Required Qualifications
- High school diploma or GED
- Cash handling experience
- Customer service experience
- Ability to prioritize and make on the spot decisions regarding customer transactions, weighing customer satisfaction issues with exposure to loss or fraud
- In-depth knowledge of all bank deposit products, services and policies
- Basic knowledge of bank loan and investment center products
- Ability to effectively operate all office equipment required to support this position
- Strong keyboarding skills
- Ability to work in a fast-paced environment and be a quick thinker and learner while maintaining a high degree of accuracy
- Must be alert to fraudulent activity, dishonesty, questionable behavior or improper handling of accounts and report to appropriate Bank personnel
- Strong interpersonal skills
- Attention to detail
- Positive attitude
- Pleasant personality
- Excellent oral and written communication skills
- Ability to display independent judgement
- Ability to demonstrate excellent organization
- Ability to prioritize workflow
- Adaptability
- Flexibility
Desired Qualifications
- High school diploma or GED preferred
- Cash handling and customer service experience preferred
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