Teller
On-siteMount Pleasant, Texas, United States
Job Summary
Accept deposits, cash checks, and issue money orders while providing exceptional customer service in person and by phone. Comply with federal, state, and local regulatory rules, maintain customer confidentiality, and connect clients to specialized financial specialists. Complete required regulatory compliance training and assist customers through self-service technologies. Operate computer terminals for an average of 6-8 hours daily, handle repetitive motions, and work extended hours or travel off site as requested. Must possess close visual acuity, strong communication skills, and at least one year of customer service and cash handling experience. Located in Mt Pleasant, TX, with a starting salary dependent on experience.
Required Qualifications
- High school diploma (or equivalent)
- Minimum 1 year customer service and cash handling experience
- Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators
- Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary
- Must be able to work extended hours or travel off site whenever required or requested by management
- Must be capable of regular, reliable and timely attendance
- Must be capable of climbing / descending stairs in an emergency situation
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes
- Must be legally authorized to work in the US
Desired Qualifications
- Minimum 1 year Teller experience
- Displays passion, commitment and drive to deliver an experience that improves our customer's financial lives
- Excellent communication skills that build customer relationships based on trust
- Strong critical thinking and problem-solving skills to meet our customer's needs
- Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to change
- Ability to collaborate with others to achieve shared goals
- Proficient in Microsoft Office
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