Teller- Full Time
On-siteNorth Webster, Indiana, United States
North Webster, Indiana, United StatesOn-siteFull TimeSoftware ServicesLarge
Full TimeLargeSoftware Services
Job Summary
Welcome customers, process transactions, and resolve problems while proactively engaging with them to uncover financial needs and refer them to appropriate line of business. Balance teller drawers daily, participate in office meetings, and assist with dual control balancing of vaults and ATMs. Greet visitors, take ownership of customer issues, and ensure compliance with security, risk, and operational procedures. Complete assigned educational training, maintain general knowledge of office systems, and follow Federal/State regulations. Work evening hours and weekends as scheduled, assigned, or necessary.
Required Qualifications
- High School Diploma or equivalent
- Customer service experience
- Cash handling experience
- Banking and/or retail experience
- Knowledge of computers and the Teller System
- Ability to establish effective working relationships among team members and participate in solving problems and making decisions
- Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
- Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
- Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
- Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
- General knowledge of all office systems and software
- In-depth knowledge of bank products, services, and digital offerings
- Knowledge and adherence to all security and dual control processes
- Ability to Navigate Microsoft Office Software, computer applications, and software specific to the department
- Ability to Work with on-site equipment
- Ability to Work as a team
- Ability to Work evening hours and weekends as scheduled, assigned, or necessary
Desired Qualifications
- High School Diploma or equivalent preferred
- Customer service experience preferred
- Cash handling experience preferred
- Banking and/or retail experience preferred
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