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Hancock WhitneyPosted 3 weeks ago

Teller Full Time (40 hours)

On-siteGentilly, Louisiana, United States

Full TimeSenior LevelHigh School Or EquivalentLarge

Job Summary

Deliver exceptional client interactions emphasizing accuracy, speed, problem resolution, and personalized engagement. Handle transactional needs including deposits, withdrawals, check cashing, credit card advances, money orders, and loan payments. Respond to servicing requests such as account maintenance and service charge inquiries while educating clients on digital solutions. Build and maintain client relationships through in-person and outbound phone interactions. Support financial center operations including opening/closing procedures, vault management, night depository, and cash drawer setup. Assist in managing operational loss through fraud detection, hold placement, and seeking supervisory overrides. Uphold risk management, compliance, and security standards while actively managing lobby traffic. Work Financial Center hours including weekends and evenings, with a requirement to lift or move approximately 50 pounds.

Required Qualifications

  • High School diploma or GED
  • 6 months of cash-handling, retail, or teller experience
  • Ability to work Financial Center hours, including weekends and evenings
  • Ability to travel as required
  • Ability to work under stress and meet deadlines
  • Ability to lift/move/carry approximately 50 pounds

Desired Qualifications

  • Previous sales and referral experience

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