Teller Floater

Job Summary

Required Qualifications

• •Minimum of 6 months in customer service
• •Previous cash handling experience
• •High School Diploma or GED equivalent
• •Social and emotional skills to adapt to different cultures and work settings as directed to work from each branch location
• •Proficient in Microsoft Word and basic understanding of Microsoft Excel
• •Ability to pay close attention to detail
• •Ability to comprehend and analyze information to draw a conclusion
• •Ability to maintain composure, suppress extreme emotions, control anger, and avoid aggressive behavior even in trying situations
• •Ability to establish and maintain interpersonal relationships to relate with co-workers, customers, and peers
• •Must always be looking for ways to help others
• •Must be aware of the actions and reactions of others and respond appropriately
• •Must demonstrate persuasion and negotiation skills
• •Must possess a general knowledge of bank products
• •Ability to multi-task in a fast-paced work environment
• •Ability to organize and prioritize daily tasks
• •Ability to present a business professional appearance
• •Must have reliable transportation to commute to and from any branch
• •Must be able to provide information to supervisors and co-workers both verbally and in written format
• •Ability to adapt to a flexible work schedule at both the Livonia and New Roads branches, which will generally consist of 40 hours of work per week
• •They will need to make themselves available Monday – Friday from 07:30 am – 06:00 pm
• •Ability to adapt to a flexible work schedule at any branch, which will generally consist of 40 hours of work per week
• •They will need to make themselves available Monday – Friday from 07:30 am – 06:00 pm and Saturday from 08:45 am – 12:15 pm
• •The various branches include Main, Tunnel, East Houma, Gray, South Acadia, and Thibodaux
• •In instances of critical staffing shortages, we may ask you to work from a different branch location
• •Must be able to stand or stand/walk for up to 4 hours at a time without the opportunity to sit down or get off his/her feet
• •Must be able to interact with the public utilizing various methods of communication
• •Must exhibit proper dexterity with both hands and digits as counting currency is a frequent request throughout the workday
• •Ability to work over the head while lifting up ten pounds simultaneously for short periods of time throughout the workday
• •Must be able to properly distinguish colors of Farnsworth lantern test to accurately work drive through station(s)
• •Employee may be required to squat multiple times and remain in that position for short periods of time while searching and/or reaching for supplies at ground level
• •This could occur as few or as many times as necessary to accomplish the requested task
• •Must be able to lift and carry approximately 40-50 pounds multiple times throughout the day
• •Must have the attention span to stay alert and attentive during a normal 8-10 ½ hour workday
• •The Teller Floater I must be able to make sound, quick decisions based on the facts of a situation and remain calm and in control in a possible ever-changing environment or an emergency
• •Must be able to follow instructions and procedures exactly as trained or as directed by his or her supervisor
• •Must be able to listen to, grasp, and respond positively to supervision and instructions by Management
• •Physical and cognitive ability to perform the essential duties and functions of his/her job

Desired Qualifications

• •Previous Teller experience
• •Retail sales experience
• •Associates or higher in Business or related area of study