Teller (Client Services Representative), Plymouth Banking Center, Plymouth, IN
On-sitePlymouth, Indiana, United States
Plymouth, Indiana, United StatesOn-siteFull TimeHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Process financial transactions, address inquiries, and resolve problems for clients while adhering to bank policies. Identify client needs during interactions, promote products and services, and build loyalty by addressing each client by name. Balance cash drawers, assist with ATM and vault operations, and participate in team meetings and community projects. Complete all compliance training and understand applicable laws and regulations. Work evenings and weekends as needed, travel to banking centers for meetings and training, and handle multiple tasks in a fast-paced environment using Windows-based systems.
Required Qualifications
- High School Diploma/GED
- Ability to work evenings and weekends based on banking center needs
- Ability to travel to all banking centers; as well as other locations for meetings, projects, training and seminars (as needed)
- Ability to stand for prolonged periods of time
- Ability to handle multiple tasks in a fast-paced environment
- Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records
- Good PC skills - ability to work in Windows based system
- Must understand all applicable laws and regulations that apply to the position and complies with the requirements
- Regular and predictable attendance
- Ability to cross-sell bank products and services
Desired Qualifications
- One (1) or more years of customer or retail service experience
- Cash handling experience
- Ability to respond and assist clients with inquiries and/or problem resolution
- Customer service and sales oriented
- Careful attention to detail and time management
- Good listening and verbal and communication skills
- Good organizational skills
- Ability to work in a team atmosphere
- Ability to communicate in another language
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