Teller
On-siteBirmingham, Alabama, United States
Job Summary
Conduct account transactions including receiving deposits, loan payments, and cashing checks while answering customer inquiries in person or by telephone. Cross-sell bank products by informing customers of new services, product promotions, and ascertaining their needs. Reconcile cash drawers by proving transactions, counting currency, and packaging coins, while maintaining supply levels and turning in excess or mutilated cash. Comply with security procedures through dual-control functions and keep customer information confidential. Requires high school diploma, six months customer service experience in financial services, strong communication skills, and ability to lift cash drawers.
Required Qualifications
- High school diploma, GED, or equivalent
- Good customer relation skills
- Excellent communication skills
- Ability to lift such items as coin bags, trays, and cash drawers
- Strong computer skills
- Working knowledge of Microsoft products
Desired Qualifications
- Six months consecutive customer service experience in financial services, retail sales, or a goal-oriented environment
- Prior supervisory or management experience
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