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J-RecruitPosted 1 month ago

Telesales (Mandarin + English) | 10 August intake

$30,000–$36,000 year

On-siteKuala Lumpur, Kuala Lumpur, Malaysia

Full TimeSmall

Job Summary

Contact customers to prompt orders, understand purchasing decisions, and execute remote upselling. Resolve customer concerns, address spoken and unspoken issues, and record feedback into the database. Collaborate with the team and finance departments to identify process errors and resolve payment reconciliation and delivery problems. Requires proficiency in English, Mandarin, and Bahasa Melayu, with a basic computer and Excel comfort level. Intake scheduled for August 10.

Required Qualifications

  • Proficiency in English, Mandarin, Bahasa Melayu
  • Comfortable working with computers
  • Microsoft Excel skills

Desired Qualifications

  • Other dialects

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