Telesales Agent - Sales Department

Conduct cold calls to introduce company solutions, answer incoming inquiries, and identify customer needs using established scripts. Research potential clients via social media and directories, then schedule appointments for presales meetings with decision-makers. Register all leads in the CRM and maintain accurate records while persuading prospects by demonstrating how our solutions meet their specific requirements. Handle customer complaints to safeguard the company's reputation and work toward meeting sales quotes to support future growth.