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MCIPosted 14 months ago

Telephone Sales Representative (Full-Time & Part-Time)

$29,120–$29,120 year

On-siteKilleen, Texas, United States

Full TimeHigh School Or EquivalentLarge

Job Summary

Conduct outbound and inbound telephone sales for recognizable brands, answering questions, recommending solutions, and resolving customer issues effectively. Manage customer accounts, document interactions, and collaborate with internal departments to resolve inquiries while adhering to scripts and compliance policies. Protect customer privacy, escalate complex problems, and maintain attendance and scheduling expectations. Complete a full application with screening questions and a pre-employment test to be considered.

Required Qualifications

  • Must be 18 years or older
  • High school diploma or equivalent
  • Must be authorized to work in the country where the job is based
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
  • Must be willing to submit to drug screening
  • Must be able to lift up to forty (40) pounds

Desired Qualifications

  • Strong communication and organizational skills
  • Ability to type 20+ words per minute
  • Basic knowledge of Microsoft Office and Windows OS
  • Dependable and punctual with a strong work ethic
  • Skilled in problem-solving and conflict resolution
  • Customer-first mindset: empathetic, patient, and responsive
  • Ability to multitask and self-manage in a fast-paced environment
  • Team player with excellent interpersonal skills

Additional Requirements

  • Must be authorized to work in the country where the job is based.
  • Must be willing to submit to a LEVEL II background and/or security investigation with a fingerprint.
  • Must be willing to submit to drug screening.

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