Telephone Operator (SEIU), Full-time, Evening shift

Operate telephone switchboard console, overhead paging system, two-way radio, alpha/numeric paging unit, and wall alarm panels. Answer calls in a courteous and timely manner, accurately connect callers to their requested destination, and provide appropriate information and assistance. Evaluate and direct all calls efficiently while monitoring alarm panels, telephones, and fax machines to document malfunctions or activations. Act as a dispatcher between hospital personnel and security when the security office is closed, and handle emergency calls in accordance with established procedures. Occasionally train new employees and assist with admitting patients as needed. This position is represented by SEIU.