Telephone Operator - Oasis at Death Valley
$35,776–$35,776 year
On-siteDeath Valley, California, United States
Death Valley, California, United StatesOn-siteFull Time$35,776–$35,776 yearEnterprise
Full TimeEnterprise
Job Summary
Operate communication systems including telephone, switchboard, two-way radio, and paging to ensure secure conditions. Answer incoming calls, greet callers, transfer calls, and take messages as necessary. Monitor alarm systems and route emergency calls appropriately by contacting security staff when needed. Provide guests with hotel and park information while entering data into the phone computer system to maintain accurate records. Manage mail and packages for guests and employees, collaborating with front desk, housekeeping, and maintenance.
Required Qualifications
- At least six (6) month experience as a telephone switchboard operator or answering a multi-line telephone
- Excellent customer service and verbal communication skills
- Must be able to communicate clearly, have good diction, a pleasant speaking voice, and be clearly understood over the telephone
- Must have clerical aptitude, accuracy and attention to detail
- Ability to work sitting for extended periods of time
- Must have the endurance to function in a fast-paced and high-stress environment
- Must have the manual dexterity to work busy consoles and PCs
- Must be able to communicate clearly, have good diction, a pleasant speaking voice, and be clearly understood over the telephone
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