Telephone Operator

Answer incoming calls, connect guests to appropriate extensions, and take down messages as needed. Handle long-distance and overseas calls, compute charges, and forward them to the Front Office Cashier. Screen calls for guests, update the room rack, and manage wake-up requests and directory assistance. Perform emergency communications and maintain work area cleanliness. Requires fluency in English, a Bachelor's in Tourism or Languages, and 0-3 years of experience with Opera or related systems.