Telemetry Operations Manager
$80,000–$100,000 year
RemoteUnited States
United StatesRemoteFull Time$80,000–$100,000 yearSmall
Full TimeSmall
Job Summary
Monitor Piwik PRO tag configurations across 100+ client sites, deploy tracking stacks, and debug conversion event failures using browser developer tools. Serve as the primary responder for telemetry tickets, triage monitoring alerts, and coordinate code-level resolutions with contractors. Support client onboarding by configuring pixels, verifying live page inspections, and documenting tagging guides in Notion. Ensure consent management compliance for capital partners and maintain URL parameter sheets for link testing workflows.
Required Qualifications
- 3–5 years of hands-on digital analytics or tag management experience
- Strong working knowledge of Google Tag Manager, building and managing tags, triggers, variables, and container structures
- Experience with a web analytics platform (Piwik PRO, GA4, Adobe Analytics, or similar), configuring goals, events, and e-commerce tracking
- Ability to debug tracking issues using browser developer tools, including reading the network tab, inspecting the dataLayer, and following event chains
- Comfortable managing multiple client contexts simultaneously without losing the thread (documentation is key here!)
- Clear written communication, you'll regularly explain technical findings to non-technical teammates and clients using Slack, email, and Fibery
Desired Qualifications
- Experience with Piwik PRO specifically (tag management, reporting, consent management)
- Familiarity with programmatic and paid social ad platform pixels: Meta, Google Ads, Adform, The Trade Desk
- Understanding of CRM source code tracking and UTM parameter schemas
- Basic SQL or data inspection skills (BigQuery, Looker, or similar)
- Experience in an agency environment managing multiple client accounts
- Familiarity with RudderStack or other CDPs
- HTML/CSS/JavaScript proficiency
- Experience with nonprofit donation platforms
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