Téléconseiller (f/h/d) Rétention - France
Hybrid · Zweibrücken, Rheinland-Pfalz, Germany
Zweibrücken, Rheinland-Pfalz, GermanyHybridFull TimeEntry LevelNot SpecifiedCloud ServicesEnterprise
Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Enterprise
Industry
Cloud Services
Job Summary
As a Tele Advisor in Retention at IONOS, you will proactively manage client relationships, extend existing contracts, highlight the company's products and services, and respond to customer needs across various communication channels. You must exhibit strong communication abilities, active listening, and an affinity for sales backed by negotiation skills.
Required Qualifications
- Fluency in French
Desired Qualifications
- Strong communication skills to establish trust with clients
- Computer literacy to navigate internal systems and analyze client data
- Listening skills, empathy, and persuasion ability
- Sales inclination with negotiation skills
Additional Requirements
- Applicants of all backgrounds are welcome regardless of gender, nationality, ethnicity, religion, disability, age, sexual orientation, identity, or any other non-job-related criteria according to applicable law.
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