Telecaller/Counsellor
On-site · Mumbai, Maharashtra, India
Mumbai, Maharashtra, IndiaOn-siteFull TimeMid LevelBachelors DegreeEDUCATIONLarge
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Large
Industry
EDUCATION
Job Summary
A Telecaller/Counsellor is responsible for educating new students and their parents about the University and its courses. The role requires minimum 3-10 years of administrative experience, alongside a Bachelor’s Degree. Applicants should possess good communication skills and knowledge of computer applications such as MS Word, MS Excel, MS Powerpoint, and ERP systems. The ability to manage correspondence via email and letters is essential, as well as a desirable background in Counseling.
Required Qualifications
- Bachelor’s Degree of any statutory University
- Minimum 3-5/5-10 years of administrative experience
- Good knowledge of computers (MS Word, MS Excel, MS Powerpoint & ERP packages)
- Good communication skills
- A good personality
- Drive to educate new entrants and parents about the University and its courses
- Ability to handle correspondence via email and letters individually
Desired Qualifications
- Training in Counseling
- Experience in Counseling and coordination
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