TECNICO DE SERVICOS AO CLIENTE B2C
On-siteArmação dos Búzios, Rio de Janeiro, Brazil
Job Summary
Execute installations and repairs for FTTH and FTTA network technology with residential clients, addressing service issues like latency, WiFi failures, or intermittent connections. Remove cables from canceled customers to open slots for new ones, verify network access viability when commercial teams have doubts, and perform room changes by relocating equipment within the same residence. Handle address changes, upgrades, and equipment swaps upon client requests. Participate in scheduled training sessions and meetings as invited. Requires a high school diploma, valid Category B driver's license, and availability for shifts and travel. Offers medical and dental assistance, meal vouchers, transport allowance, and life insurance.
Required Qualifications
- Ensino médio completo
- Habilitação categoria B (definitiva)
- Disponibilidade de horário / viagens
Desired Qualifications
- Certificados NR 10 (elétrica) e NR 35 (trabalho em altura)
- Pacote Office (intermediário)
- Experiência em empresas de telecomunicações
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