Technology Training Specialist
$75,000–$85,000 year
On-siteIndependence, Ohio, United States
Independence, Ohio, United StatesOn-sitePart Time$75,000–$85,000 yearSenior LevelBachelors DegreeMedium
Part TimeSenior LevelBachelors DegreeMedium
Job Summary
Facilitate training programs on MAI technologies including Dashlane, MS CoPilot, Salesforce, and Adobe by leading virtual and in-person workshops, eLearning courses, and hands-on sessions. Create high-quality training materials using diverse tools and methods while collaborating with HR, L&D, and business unit teams to align content with organizational objectives. Partner with subject matter experts to ensure accuracy, manage training delivery through the enterprise LMS, and track employee progress. Stay current on evolving technologies and training innovations to enhance the learner experience.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Adult Learning Principles and Practices, Adult Education, Communications, or a related field, or equivalent experience
- 5+ years of experience facilitating virtual and in-person instructor-led training programs, with practice incorporating experiential learning
- 3+ years of experience in both designing and deploying training and development, with at least 2 years of experience as a Technology Trainer or similar role
- Experience with Learning Management Systems (LMS), Learning Content Management Systems (LCMS), course development tools, and video editing software and tools
- Proven experience in the application of training methods, curriculum development, adult learning, tools, and techniques to design and deploy a wide variety of training in a corporate setting
- Expert in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint)
- Excellent knowledge of various technology topics, including software applications, hardware usage, data management, and cybersecurity
- Strong understanding of adult learning principles and instructional design methodologies to effectively design training programs
- Excellent oral and written communication skills to effectively deliver training and collaborate with stakeholders
- Strong organizational, project management, and interpersonal skills
- Demonstrated problem solving, decision making, adaptability, and analytical abilities (e.g., training needs assessment, training effectiveness measures), with a focus on analyzing information and resolving complex problems
Desired Qualifications
- Additional certifications in training facilitation, instructional design, or another aspect of training and development or PMP (Project Management Professional)
- Experience in an RIA/Investment Management firm or other type of Financial Services firm
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