Technology Trainer

Job Summary

Required Qualifications

• •High School diploma or equivalent
• •Two years of related experience
• •Equivalent combination of education, experience and training
• •Experience in teaching and/or public speaking
• •Valid driver's license
• •Access to a vehicle to provide own transportation when participating in off-site library business
• •Must be insurable by the Library's auto insurance carrier
• •Must successfully pass a background check
• •Must successfully pass a pre-employment drug screening
• •Ability to maintain predictable and regular attendance
• •Ability to work a flexible schedule including daytime, evening and weekend hours
• •Ability to communicate, comprehend and follow Library policy and procedure
• •Ability to develop and maintain positive working relationships with all internal and external stakeholders
• •Ability to understand library wide operations
• •Ability to satisfactorily perform all of the responsibilities associated with a specific job title
• •Ability to meet the physical requirements of that same job title
• •Ability to alphabetize
• •Ability to perform basic math operations
• •Ability to work according to the priorities as established by Library Administration and/or the Library Board of Trustees
• •Ability to adapt to change as necessary
• •Show enthusiasm and commitment to excellent customer service
• •Genuine public service orientation
• •Ability to work with all age groups
• •Ability to work with diverse populations of customers
• •Stay abreast of emerging technologies and media trends
• •Embrace innovation and experimentation with technology related tools
• •Maintain an awareness of developments in the field of public library service
• •Ability to work with and instruct a diverse audience with varying levels of skills and activities
• •Ability to teach basic technology classes to library customers and staff
• •Ability to use, demonstrate, and teach technology related tools such as eReaders, iPads, smartphones, tablets, etc.
• •Ability to solve problems using innovative and proactive techniques
• •Excellent verbal, written, keyboarding and telephone skills
• •Ability to establish and maintain effective relationships with customers, staff, and general public
• •Ability to operate Library computer terminal and other equipment such as photocopier, cash register, microfilm reader, etc.
• •Ability to create and suggest useful applications for technology in a public library environment
• •Ability to learn time management software used in the public computer areas
• •Ability to follow verbal and written instructions
• •Ability to perform several tasks simultaneously and under pressure
• •Ability to work independently and with a team
• •Ability to perform detail-oriented duties accurately
• •Ability to organize and prioritize workload
• •Knowledge of and willingness to follow and enforce Library policies, procedures, and techniques
• •Ability to maintain confidentiality of information handled
• •Ability to recognize and respond to potential dangers to customers and staff
• •Ability to use Microsoft Office Suite and other software
• •Availability to work days, evenings and weekends
• •Ability to perform the physical activities associated with the job
• •Flexibility in scheduling in regards to length of work day
• •Must be able to maintain confidentiality
• •Must be able to uphold the highest level of honesty and integrity
• •Must be able to represent the Library in a positive and professional manner at all times
• •Must be able to display common sense and good judgment
• •Must be able to actively promote the Library to the public
• •Must be able to exercise sensitivity when working with others
• •Must have a demonstrated working knowledge of computer operations
• •Must be able to perform simple searches on the Library's online catalog
• •Must be able to prepare basic documents using a word processing program
• •Must be able to comprehend and explain to others all Library services including those relating to e-media and e-media devices
• •Must be able to provide current technology tools, teaching, and demonstrating their use at all LCL locations or other offsite locations within Licking County
• •Must be able to plan and implement computer- and technology-related classes for the public and staff
• •Must be able to coordinate, educate, and conduct classes and presentations for customers and staff on and off-site on library services and resources
• •Must be able to assist customers with basic computer-related requests including setting up email accounts, resume writing, Internet searching, and basic software applications such as Microsoft Word and Excel
• •Must be able to investigate, troubleshoot, and resolve basic computer hardware and software problems
• •Must be able to assist with system-wide equipment, digital content, services, programs, procedures, and recommend purchases and changes to immediate supervisor
• •Must be able to create and edit Microsoft Power Point slides for class presentations
• •Must be able to create, reproduce, and distribute class handouts utilizing library office equipment
• •Must be able to instruct Library customers in the use of Library equipment
• •Must be able to update and assist in development of website, Facebook, and other online marketing/network tools
• •Must be able to develop and conduct internal and external communications with tact, finesse, and confidentiality according to Library policies and procedures
• •Must be able to maintain class sign-up sheets and perform follow-up phone calls to class registrants
• •Must be able to compile information and statistics as requested by immediate supervisor
• •Must be able to submit invoicing information to the Library Business Office as requested and required for the program
• •Must be able to maintain an awareness of developments in the field of public library service
• •Must be able to assist customers with microfilm reader/printer
• •Must be able to represent the library and participate in the activities of local professional and community organizations
• •Must be able to recommend policy, procedure, and signage to immediate supervisor
• •Must be able to work according to the priorities as established by Library Administration and/or the Library Board of Trustees
• •Must be able to adapt to change as necessary
• •Must be able to work with and instruct a diverse audience with varying levels of skills and activities
• •Must be able to teach basic technology classes to library customers and staff
• •Must be able to use, demonstrate, and teach technology related tools such as eReaders, iPads, smartphones, tablets, etc.
• •Must be able to solve problems using innovative and proactive techniques
• •Must be able to establish and maintain effective relationships with customers, staff, and general public
• •Must be able to operate Library computer terminal and other equipment such as photocopier, cash register, microfilm reader, etc.
• •Must be able to create and suggest useful applications for technology in a public library environment
• •Must be able to learn time management software used in the public computer areas
• •Must be able to follow verbal and written instructions
• •Must be able to perform several tasks simultaneously and under pressure
• •Must be able to work independently and with a team
• •Must be able to perform detail-oriented duties accurately
• •Must be able to organize and prioritize workload
• •Must be able to maintain confidentiality of information handled
• •Must be able to recognize and respond to potential dangers to customers and staff
• •Must be able to use Microsoft Office Suite and other software
• •Must be available to work days, evenings and weekends
• •Must be able to perform the physical activities associated with the job
• •Must be able to work a flexible schedule including daytime, evening and weekend hours
• •Must be able to maintain predictable and regular attendance
• •Must be able to communicate, comprehend and follow Library policy and procedure
• •Must be able to develop and maintain positive working relationships with all internal and external stakeholders
• •Must be able to understand library wide operations
• •Must be able to satisfactorily perform all of the responsibilities associated with a specific job title
• •Must be able to meet the physical requirements of that same job title
• •Must be able to alphabetize
• •Must be able to perform basic math operations
• •Must be able to work according to the priorities as established by Library Administration and/or the Library Board of Trustees
• •Must be able to adapt to change as necessary
• •Must be able to show enthusiasm and commitment to excellent customer service
• •Must be able to demonstrate genuine public service orientation
• •Must be able to work with all age groups and diverse populations of customers
• •Must be able to stay abreast of emerging technologies and media trends
• •Must be able to embrace innovation and experimentation with technology related tools
• •Must be able to maintain an awareness of developments in the field of public library service
• •Must be able to use, demonstrate, and teach technology related tools such as eReaders, iPads, smartphones, tablets, etc.
• •Must be able to solve problems using innovative and proactive techniques
• •Must be able to establish and maintain effective relationships with customers, staff, and general public
• •Must be able to operate Library computer terminal and other equipment such as photocopier, cash register, microfilm reader, etc.
• •Must be able to create and suggest useful applications for technology in a public library environment
• •Must be able to learn time management software used in the public computer areas
• •Must be able to follow verbal and written instructions
• •Must be able to perform several tasks simultaneously and under pressure
• •Must be able to work independently and with a team
• •Must be able to perform detail-oriented duties accurately
• •Must be able to organize and prioritize workload
• •Must be able to follow and enforce Library policies, procedures, and techniques
• •Must be able to maintain confidentiality of information handled
• •Must be able to recognize and respond to potential dangers to customers and staff
• •Must be able to use Microsoft Office Suite and other software
• •Must be available to work days, evenings and weekends
• •Must be able to perform the physical activities associated with the job
• •Must be able to work a flexible schedule in regards to length of work day
• •Must be able to work days, evenings and weekends
• •Must be able to work a flexible schedule including daytime, evening and weekend hours
• •Must be able to maintain predictable and regular attendance
• •Must be able to communicate, comprehend and follow Library policy and procedure
• •Must be able to develop and maintain positive working relationships with all internal and external stakeholders
• •Must be able to understand library wide operations
• •Must be able to satisfactorily perform all of the responsibilities associated with a specific job title
• •Must be able to meet the physical requirements of that same job title
• •Must be able to alphabetize
• •Must be able to perform basic math operations
• •Must be able to work according to the priorities as established by Library Administration and/or the Library Board of Trustees
• •Must be able to adapt to change as necessary
• •Must be able to show enthusiasm and commitment to excellent customer service
• •Must be able to demonstrate genuine public service orientation
• •Must be able to work with all age groups and diverse populations of customers
• •Must be able to stay abreast of emerging technologies and media trends
• •Must be able to embrace innovation and experimentation with technology related tools
• •Must be able to maintain an awareness of developments in the field of public library service
• •Must be able to work with and instruct a diverse audience with varying levels of skills and activities
• •Must be able to teach basic technology classes to library customers and staff
• •Must be able to use, demonstrate, and teach technology related tools such as eReaders, iPads, smartphones, tablets, etc.
• •Must be able to solve problems using innovative and proactive techniques
• •Must be able to establish and maintain effective relationships with customers, staff, and general public
• •Must be able to operate Library computer terminal and other equipment such as photocopier, cash register, microfilm reader, etc.
• •Must be able to create and suggest useful applications for technology in a public library environment
• •Must be able to learn time management software used in the public computer areas
• •Must be able to follow verbal and written instructions
• •Must be able to perform several tasks simultaneously and under pressure
• •Must be able to work independently and with a team
• •Must be able to perform detail-oriented duties accurately
• •Must be able to organize and prioritize workload
• •Must be able to follow and enforce Library policies, procedures, and techniques
• •Must be able to maintain confidentiality of information handled
• •Must be able to recognize and respond to potential dangers to customers and staff
• •Must be able to use Microsoft Office Suite and other software
• •Must be available to work days, evenings and weekends
• •Must be able to perform the physical activities associated with the job
• •Must be able to work a flexible schedule in regards to length of work day
• •Must be able to work days, evenings and weekends
• •Must be able to work a flexible schedule including daytime, evening and weekend hours
• •Must be able to maintain predictable and regular attendance
• •Must be able to communicate, comprehend and follow Library policy and procedure
• •Must be able to develop and maintain positive working relationships with all internal and external stakeholders
• •Must be able to understand library wide operations
• •Must be able to satisfactorily perform all of the responsibilities associated with a specific job title
• •Must be able to meet the physical requirements of that same job title
• •Must be able to alphabetize
• •Must be able to perform basic math operations
• •Must be able to work according to the priorities as established by Library Administration and/or the Library Board of Trustees
• •Must be able to adapt to change as necessary
• •Must be able to show enthusiasm and commitment to excellent customer service
• •Must be able to demonstrate genuine public service orientation
• •Must be able to work with all age groups and diverse populations of customers
• •Must be able to stay abreast of emerging technologies and media trends
• •Must be able to embrace innovation and experimentation with technology related tools
• •Must be able to maintain an awareness of developments in the field of public library service
• •Must be able to work with and instruct a diverse audience with varying levels of skills and activities
• •Must be able to teach basic technology classes to library customers and staff
• •Must be able to use, demonstrate, and teach technology related tools such as eReaders, iPads, smartphones, tablets, etc.
• •Must be able to solve problems using innovative and proactive techniques
• •Must be able to establish and maintain effective relationships with customers, staff, and general public
• •Must be able to operate Library computer terminal and other equipment such as photocopier, cash register, microfilm reader, etc.
• •Must be able to create and suggest useful applications for technology in a public library environment
• •Must be able to learn time management software used in the public computer areas
• •Must be able to follow verbal and written instructions
• •Must be able to perform several tasks simultaneously and under pressure
• •Must be able to work independently and with a team
• •Must be able to perform detail-oriented duties accurately
• •Must be able to organize and prioritize workload
• •Must be able to follow and enforce Library policies, procedures, and techniques
• •Must be able to maintain confidentiality of information handled
• •Must be able to recognize and respond to potential dangers to customers and staff
• •Must be able to use Microsoft Office Suite and other software
• •Must be available to work days, evenings and weekends
• •Must be able to perform the physical activities associated with the job
• •Must be able to work a flexible schedule in regards to length of work day
• •Must be able to work days, evenings and weekends
• •Must be able to work a flexible schedule including daytime, evening and weekend hours
• •Must be able to maintain predictable and regular attendance
• •Must be able to communicate, comprehend and follow Library policy and procedure
• •Must be able to develop and maintain positive working relationships with all internal and external stakeholders
• •Must be able to understand library wide operations
• •Must be able to satisfactorily perform all of the responsibilities associated with a specific job title
• •Must be able to meet the physical requirements of that same job title
• •Must be able to alphabetize
• •Must be able to perform basic math operations
• •Must be able to work according to the priorities as established by Library Administration and/or the Library Board of Trustees
• •Must be able to adapt to change as necessary
• •Must be able to show enthusiasm and commitment to excellent customer service
• •Must be able to demonstrate genuine public service orientation
• •Must be able to work with all age groups and diverse populations of customers
• •Must be able to stay abreast of emerging technologies and media trends
• •Must be able to embrace innovation and experimentation with technology related tools
• •Must be able to maintain an awareness of developments in the field of public library service
• •Must be able to work with and instruct a diverse audience with varying levels of skills and activities
• •Must be able to teach basic technology classes to library customers and staff
• •Must be able to use, demonstrate, and teach technology related tools such as eReaders, iPads, smartphones, tablets, etc.
• •Must be able to solve problems using innovative and proactive techniques
• •Must be able to establish and maintain effective relationships with customers, staff, and general public
• •Must be able to operate Library computer terminal and other equipment such as photocopier, cash register, microfilm reader, etc.
• •Must be able to create and suggest useful applications for technology in a public library environment
• •Must be able to learn time management software used in the public computer areas
• •Must be able to follow verbal and written instructions
• •Must be able to perform several tasks simultaneously and under pressure
• •Must be able to work independently and with a team
• •Must be able to perform detail-oriented duties accurately
• •Must be able to organize and prioritize workload
• •Must be able to follow and enforce Library policies, procedures, and techniques
• •Must be able to maintain confidentiality of information handled