Technology Support Lead - Vice President
On-site · London, England, United Kingdom
Job Summary
Lead EntraID administration and IAM solutions; develop and implement robust identity and access management solutions to protect organizational assets; provide expert support for multi-cloud environments (Azure, GCP, AWS) to platform engineers; secure end-user devices using Jamf Pro, Protect, and Radar; monitor and remediate security incidents and vulnerabilities on end-user devices; automate repetitive tasks and streamline user management with scripting (PowerShell, Bash) and Microsoft tools; collaborate with security teams on implementing recommended changes and participating in threat modeling exercises; support and manage Netskope for Data Loss Prevention (DLP), Secure Web Gateway (SWG), and Cloud Firewall compliance; oversee the secure lifecycle management of SaaS applications (onboarding, maintenance, deprovisioning); analyze error logs and resolve root causes of escalated technical issues; extensive knowledge and hands-on experience with macOS management and support in an enterprise environment; knowledge of authentication and provisioning protocols (SAML, SCIM, JIT); expertise in Jamf including securing end-user devices, allow-listing applications, and developing configuration profiles; understanding of Least Privileged access and its importance.
Required Qualifications
- Demonstrate extensive hands-on experience with EntraID (Azure Active Directory), conditional access, and security best practices
- General knowledge of Azure, GCP, and AWS platform management and support
- Advanced scripting abilities in PowerShell and Bash; proven track record of automating processes
- Familiarity with Netskope for DLP, SWG, and Cloud Firewall; demonstrated understanding of cloud firewalls, ports, and protocols
- Demonstrated experience collaborating with security teams and participating in threat modeling
- Strong knowledge of SaaS application lifecycle management
- Understanding of authentication and provisioning protocols (SAML, SCIM, JIT)
- Ability to interpret and analyze error logs to diagnose and resolve technical issues
- Expertise in Jamf, including securing end-user devices, allow-listing applications, and developing configuration profiles
- Understanding of Least Privileged access, its implementation, and importance
- Preferred qualifications: Github, Terraform, Vulnerability Management, GCP Experience, AWS Experience, Azure Experience
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