Technology Specialist II
$69,600–$90,000 year
On-site · Woodway, Texas, United States
Job Summary
Administer, maintain, and support enterprise network infrastructure to ensure the reliability, performance, and security of technology services for ESC Region 12 and regional school districts. Manage core infrastructure systems and services (identity management, directory services, email platforms, server environments). Implement and maintain cybersecurity controls and data privacy practices. Provide advanced technical support remotely, onsite, and by telephone. Lead technology projects from planning to ongoing support. Maintain inventories, configurations, and documentation. Collaborate with district personnel, vendors, and stakeholders to evaluate needs and support strategic technology initiatives. Participate in ongoing professional development to stay current with emerging technologies and cybersecurity trends. Emphasizes teamwork, quality, and a positive workplace culture with an emphasis on Quality Management System (QMS) initiatives. Travel within the region/state/nation as needed.
Required Qualifications
- Bachelor's preferred or Associate’s degree required with a minimum of three years of experience
- Two Industry Level Certifications preferred (A+, Network+, Security+, etc.)
- Minimum of three (3) years of experience administering and supporting complex enterprise networking environments, including LAN, WAN, WLAN, VPN, and network security infrastructure.
- Experience with enterprise-grade firewalls, web content filtering solutions, cybersecurity tools, and data privacy platforms; familiarity with pfSense, Cisco Meraki, UniFi, Lightspeed, Securly, Linewize, or similar platforms.
- Experience with Google Workspace for Education, Microsoft 365, Active Directory, DNS, DHCP, and related identity and cloud-based services.
- Knowledge of Windows and Linux server environments, virtualization technologies (Hyper-V, ESXi, Nutanix), and systems administration best practices.
- Scripting/automation experience (PowerShell, Python, Visual Basic) for operational efficiency and reporting.
- Strong communication, presentation, and customer service skills; ability to collaborate with technical and non-technical stakeholders.
- Experience supporting technology operations in a K–12 educational environment is preferred.
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