Technology Services Implementation Specialist
On-siteShreveport, Louisiana, United States
Job Summary
Configure and install computer hardware, software, printers, scanners, servers, and peripherals while coordinating warranty repairs and returns. Maintain accurate inventory of IT assets throughout the product lifecycle, including procurement, shipping, deployment, and disposal. Provide training and technical assistance to users, support Facilities and Business Unit projects, and assist with core network infrastructure installations. Travel frequently, including overnight trips, and ensure compliance with risk management and cybersecurity practices. This onsite role in Shreveport, LA, requires full-time availability with overtime eligibility and frequent travel.
Required Qualifications
- High School Diploma or GED
- Six (6) years experience working with computers, printers, peripherals, network hardware, software, firmware, and operation systems
- Experience with Microsoft Operating Systems including Windows Server, PowerShell language, SCCM, Active Directory, Imaging and VDI solutions
- Ability to lift or move items up to 50 pounds
- A valid driver's license
- Willing and able to travel
- Currently authorized to work in the United States on a full-time basis
- Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
- Advanced knowledge of computer imaging, software installation and support, and implementing standard desktop and laptop solutions
- Advanced knowledge of physical server environments, network folder access, and drive mappings
- Excellent interpersonal and communication skills
- Experience in computer maintenance, diagnostics, troubleshooting, and problem resolution
- Outstanding customer service
- Proficient in printer installation, configuration, component functions, driver installation, maintenance and repair
- This position is onsite 5 days a week in Shreveport, LA
- Regions will not sponsor applicants for work visas for this position at this time
Desired Qualifications
- A+ Certification and/or Microsoft Certified Solutions Expert (MCSE)
- Some college level courses plus technical training
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.