Technology Relationship Manager - Payments - Vice President
On-site · Plano, Texas, United States
Job Summary
Technology Relationship Manager – Payments (Vice President) within JPMorgan Chase's Merchant Services, responsible for managing a select portfolio of global large corporate clients. Lead end-to-end client experience, collaborate with JPMorgan coverage teams, pursue cross-sell opportunities, negotiate contracts, and deliver quarterly business reviews and financial/market analyses to support proposals for expanding business. Serve as the principal client contact and coordinate with internal partners to optimize product and service delivery, while leveraging consultative selling to develop payments optimization strategies and recommendations. Requires experience with Fortune 500 clients, C-suite stakeholders, and travel.
Required Qualifications
- 8+ years of experience in strategic relationship management and/or business development in the Payments industry
- Contract negotiation experience
- Senior sales and account executive management experience
- Experience managing complex clients
- Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients
- Experience and comfort level working with C-suite level client stakeholders
- Demonstrated track record of collaboration across multi-faceted financial institutions or similar institutions, especially with relationship bankers, product, service and operations partners
- Demonstrated ability to work across internal teams and external clients
- Strong presentation skills
- Exceptional verbal and written communication skills
- Travel Required
- Master’s in Business Administration
- Expertise in specialized industries such as with other financial institutions, fintech, billers, major and specialty retail and vertical knowledge within the payments industry
- Certified Payments Fraud prevention professional (CPFPP)
- FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
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