Technology Operations Specialist
$100,000–$120,000 year
HybridVisalia, California, United States
Job Summary
Oversee and continually improve the day-to-day technology environment by serving as the primary administrator for IT operations, systems administration, and technical support. Provision, deploy, maintain, repair, and retire company hardware and software while administering user accounts, permissions, Google Workspace, and mobile device management platforms. Partner with technology leadership to implement automation, scripts, and workflow improvements, translating business requirements into practical technical solutions. Validate software enhancements against documented requirements, test new functionality, and provide recommendations for production deployment readiness. Maintain accurate technical documentation, inventories, and standard operating procedures to support long-term maintainability. This hands-on role focuses on troubleshooting complex issues, identifying efficiency opportunities, and managing the full technology lifecycle from planning through deployment.
Required Qualifications
- College degree or equivalent professional experience
- 5+ years of progressively responsible experience in IT operations, systems administration, business systems, software implementation, or technical operations
- Experience administering Google Workspace and modern cloud-based business applications
- Experience supporting macOS and mobile device management (MDM) platforms
- Experience with scripting or automation using technologies such as: Google Apps Script, PowerShell, Bash, Python, JavaScript
- Similar scripting/automation technologies
- Strong troubleshooting and analytical abilities
- Excellent written communication and technical documentation skills
- Strong organizational and time-management skills
- Familiarity with Software Development Life Cycle (SDLC) and software QA practices from engineering and team-lead perspectives
- Ability to work independently, exercise sound judgment, and manage multiple priorities
- Ability to work a hybrid or remote schedule with occasional travel for meetings, training, and conferences
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