Technology Operations Manager
$200,000–$225,000 year
Remote
Job Summary
Lead the evaluation, adoption, and execution of technology initiatives that enhance platform reliability, operational performance, and employee effectiveness across the organization. Recruit, mentor, and motivate a high-performance operations staff. Oversee the administration of compute services including cloud, SD-WAN, virtual compute, storage, backups, disaster recovery, and local area networks. Drive operational excellence through structured incident, problem, and change management practices, including ownership of root cause analysis and continuous service improvement initiatives. Develop, manage, and report on database and operational SLAs. Identify and mitigate potential risks that could negatively impact system reliability and availability. What You Will Need: minimum of 5 years leading globally distributed hybrid cloud infrastructure and 5 years in SRE or comparable roles; expert understanding of data center, virtualization, IaC, infrastructure, back office, and application engineering technologies. What We Offer includes remote work eligibility.
Required Qualifications
- Minimum of 5 years leading and supporting globally distributed hybrid cloud infrastructure, including cloud transformation initiatives and modernization of legacy systems and applications.
- Minimum of 5 years of experience in Site Reliability Engineering or comparable operational roles, with deep expertise in incident investigation, observability practices, service reliability, and root cause management.
- Expert understanding of and previous hands-on experience with data center, virtualization, IaC, infrastructure, back office, and application engineering technologies.
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