Technology | Exchange Connectivity Operations Lead | London
On-siteLondon, England, United Kingdom
Job Summary
Own the full exchange onboarding lifecycle from contract signature through integration, testing, and trading go-live. Act as the primary point of contact between Flowdesk and exchange partners, managing API endpoint configuration, credentialing, and compatibility checks. Coordinate internally across trading, engineering, and sales teams to track dependencies and resolve blockers on schedule. Run and document pre-go-live testing, including endpoint validation and order flow testing, while maintaining a live tracking system for all active venue integrations. Manage ongoing relationship touchpoints post-launch, handling upgrade cycles, protocol changes, and incident escalations. Support engineering on initial integration stages and identify integration risks early to ensure timely delivery.
Required Qualifications
- 2+ years experience in a crypto trading firm, exchange, or digital asset infrastructure business in an operations, project management, or technical coordination role
- Solid understanding of crypto exchange connectivity concepts: REST and WebSocket APIs, order management, credentialing, and test environments
- Proven ability to manage multiple workstreams simultaneously with strong attention to detail and structured follow-through
- Comfortable interfacing directly with external exchange counterparts and internal stakeholders across trading, engineering, and commercial teams
- Technically literate: able to read API documentation, understand endpoint structures, assess compatibility, and design basic test criteria - without necessarily being a software engineer
- Organised and proactive with a 'get it done' mindset - able to push projects forward, chase blockers, and hold stakeholders accountable
- Solid written and verbal communication in English; able to produce clear internal documentation and external exchange correspondence
Desired Qualifications
- Hands-on experience with exchange API integrations or connectivity testing in a production context
- Familiarity with FIX protocol, WebSocket feed handling, or similar market data and order routing protocols
- Experience using project tracking tools (e.g. Jira, Notion, Linear) to manage integration pipelines
- Knowledge of exchange upgrade and EDC management processes
- Exposure to both centralised (CEX) and decentralised (DEX) exchange environments
- Basic scripting ability (Python or similar) for API testing or operational tooling
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.