Technology Enablement Analyst
$99,200–$148,800 year
RemoteUnited States or San Francisco, California, United States
Job Summary
Own the end-to-end enablement strategy for major internal technology initiatives, emphasizing internal AI tooling and related workflows. Monitor adoption, usage, and feedback to iterate on enablement plans, documentation, and training content. Plan and execute change management activities, including communications, training, and office hours, to drive sustained usage of new tools and processes. Build dashboards and reports providing leadership visibility into technology health, utilization, and ROI. Partner with all BizTech teams to evaluate new tools, drive integrations, and ensure smooth rollouts. Develop process documentation, runbooks, and training materials to support technology onboarding and change management. This role supports Harvey's mission to transform legal and professional services by bridging the gap between BizTech and organizational productivity.
Required Qualifications
- At least 5 years of experience in technology‐enabled program delivery, technical training, or organization change management
- Demonstrated track record leading change across multiple teams or functions (e.g., rolling out new tools, workflows, or processes)
- Background in technology enablement, organization change management, or as a technical trainer, with comfort translating complex concepts for non‐technical audiences
- Experience designing and maintaining program documentation or enablement materials as a single source of truth for diverse stakeholders
- Strong stakeholder management skills, including partnering with product, engineering, operations, and go‐to‐market teams to drive measurable outcomes (e.g., higher adoption of internal AI tooling and new workflows, reduced support tickets, improved time‐to‐proficiency for end users)
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