Technology Director, Quality

Director, Quality (NA) – IT provides strategic leadership for quality, validation, and testing across North America–based information technology solutions supporting DePuy Synthes. Responsible for ensuring technology platforms, systems, and processes meet regulatory, compliance, and business quality standards while enabling speed, reliability, and scalability. Partners with IT, Digital, Cybersecurity, and business leaders to embed quality into the full technology lifecycle and drive continuous improvement across enterprise systems. Lead and oversee IT Quality strategy for North America, including quality governance, testing, validation, and continuous improvement across enterprise and commercial systems. Direct managers and senior individual contributors in a matrix environment, providing coaching, performance management, and talent development. Establish and maintain quality standards, processes, and metrics for software development, system validation, and release management. Partner with IT, Digital, and business stakeholders to ensure quality is embedded throughout system design, development, testing, deployment, and support. Oversee risk identification, mitigation planning, and issue escalation related to system quality, compliance, and reliability. Ensure compliance with applicable regulatory, corporate, and internal quality requirements impacting IT systems and data integrity. Use data, dashboards, and KPIs to monitor quality performance and drive improvements across IT platforms and services. Collaborate with external vendors and internal partners to align on quality expectations, testing approaches, and delivery standards.