Technology Adoption Analyst (Southern California)
$90,000–$120,000 year
Remote · Los Angeles, California, United States
Job Summary
Technology Adoption Analyst to design, implement, and drive adoption of enterprise productivity tools within a national litigation law firm. Remote from Southern California with a focus on end-user engagement, training delivery, and accelerating migration to software applications and automation tools. Responsibilities include collaborating with IT development and training teams on business process analysis, design, implementation, and documentation; championing technology change across the firm; delivering new hire and project-based training with the Training Manager; providing insights to development and senior management on improving change success; acting as the go-to expert for technology change; understanding business processes, drivers, and success measures; and creating technology adoption programs that raise engagement and enable new ways of working.
Required Qualifications
- 2+ years of experience in a law firm environment is REQUIRED.
- Advanced knowledge of the Windows 10-11 operating systems, Microsoft Office, desktop/laptop hardware and mobile devices.
- Experience with iManage Document Management System and a variety of applications unique to law firms.
- Analyzing and understanding customer and business needs, then translating them into application and operational requirements.
- Providing technical expertise and setting standards in business change, improvement and transformation.
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